The home provides “ageing in place” and is staffed 24/7 by qualified nurses and carers. Meals and laundry services are also provided by on site staff.
The Independent Living Units are provided with maintenance services by Gilbert Valley Homes staff who take care of any maintenance issues that may arise.
Anyone wishing to access residential care should initially contact the Regional Aged Care Assessment Team located in Wallaroo. It is important for all people who have had an ACAT Assessment need to apply for an asset and income assessment from Centrelink or the dept. of Veterans Affairs. An admission cannot proceed without this documentation.
There is an extensive Lifestyle Program that encourages and facilities activities of interest top all residents and there are lifestyle staff on duty 7 days a week.
The decision to access aged care services can involve major change and adjustment for the resident and family.